Privacy Policy

What does ProCom Heating do with my personal information?

ProCom Heating uses personal information to enhance the overall shopping experience by providing you with better customer care. Positive customer identification allows us to contact the customer and ensure all their needs are met and handled appropriately and accurately. All personal information that we acquire is provided by each individual customer. It is this personal information, given to us by the customer, which allows ProCom Heating to provide knowledgeable support by our customer care team. Benefits you may receive by allowing us to keep your personal information on hand include:

1. A Personal Internet Account – You will be identified by ProCom Heating every time you log in with your personal customer number, saving you time by not having to submit your information again.
2. Traceable Product Delivery – You will be able to track the location of your shipment through our online tracking system.
3. Order Status Updates – You will receive order status updates through email notifications and text messages, including order confirmation, shipped, out for delivery, and delivered.
4. Updates on Internet Specials – You will receive updates on Internet specials you have requested, and invitations to join our sweepstakes and giveaways.
5. Personalized, Knowledgeable Customer Care – Our customer care team will be able to assist you promptly and accurately by identifying you and your preferences.

Will ProCom Heating sell my email address or phone number?

NO! ProCom Heating will not sell, trade, share, or rent your email address or phone number to anyone. We believe that your email address and phone number are personal and should be kept that way. We use your email address and phone number only to provide you with better customer care support and to update you on ProCom Heating Internet specials that you have requested.

Email Newsletter Permission Statement

When you sign up for our email deals newsletters, you will receive weekly updates about our deal of the week, holiday sales, clearance promotions, exclusive offers, and coupon codes! You can unsubscribe at any time by logging into your account on our website and clicking "unsubscribe from email newsletters" or by clicking "unsubscribe" on any email we send you.

Automated Information Collection

We may connect information collected automatically with information we already have about you in order to identify you as a ProCom Heating guest. For example, we may link your activity on our website to your activity in a ProCom Heating mobile application. This allows us to provide you with a personalized experience across all platforms – online, mobile, etc.

To provide the best guest experience possible, we also use automated information collection technologies for reporting and analysis. We examine metrics such as how you are shopping on our website and mobile applications, the performance of our marketing efforts, and your response to those efforts.

Your Choices

To opt out of the vendors we use for cross-device linking, visit the Digital Advertising Alliance’s Choices page and perform a global opt-out on each browser and device that you want to be opted out on. Opting out means the browser on the opted-out device will no longer share information with linked devices, and the vendor will not transfer this information to third parties.

Please note: This opt-out tool is cookie-based and will only function if your browser is set to accept third-party cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt out again.