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Customer Support

We have been providing industry leading heating solutions for more than 20 years; we are driven by passion to ensure quality and accessible warmth all across our great country. 

We strive for complete customer satisfaction and are committed to doing everything we can to ensure a great experience with your Gas Logs, Fireplaces, Fireplace Insert, Wall heaters and Garage heaters.  Please contact us with your questions, comments, or concerns so that our team of experts can assist you today.

Customer Service Hours
Mon - Fri, 8:00am - 4:30pm

Customer Care (Toll Free):